FAQs
Are debit or credit cards accepted?

Credit cards will be accepted at select wristband and ticket booths during the event. However, cash is preferred. Some merchandise, art and craft vendors also accept credit cards. There are ATMs located at Entrances 3 and 4 and inside the grounds at the Pavilion and south Memorial Park Drive.

Are ticket sales limited due to COVID-19?

We are evaluating, on a regular basis, if our amount of tickets sold is concerning in regard to a COVID-19 environment. We are planning to hold a normal event in 2022, but will not know exact requirements until we are closer to the event dates. We will keep all ticketholders informed if anything changes.

Can I bring a chair to the event?

You may bring a lawn chair for general admission seating. Bagged chairs are subject to security check at the gate. Any chairs left overnight will be removed from the grounds. Ashley for the Arts is not responsible for chairs or other items that are lost or stolen during the festival. If you leave your property unattended it may get moved by others. Chairs cannot be placed in the standing area.

Can I bring my camera?

Professional photo, video and audio equipment are not allowed within the grounds. Equipment allowed inside the grounds is up to the discretion of security personnel.

Can I bring my own food or beverages?

Outside food and drink is not allowed in the festival, but if a patron has special medical dietary restrictions, items will be allowed if accompanied by a doctor’s note. You will be asked to present your doctor’s note to security upon entry to the festival.

Can I bring my pet?

Only certified service animals are allowed in the park.

Can I buy a ticket at the gate?

Yes! Tickets will be available at the gate during the event for $40. Presale tickets are available online for $25 (through June 30) or $35 (July 1st-Aug. 10th) plus fees.

Can I buy my admission ticket online?

Yes! Please visit the Tickets page for more information on purchasing your admission ticket online.

 

Can I get a refund for my ticket?

Tickets are nonrefundable.

If we are forced to cancel the 2022 event due to COVID, you will have the option to request a refund.

Can I leave my car in a parking lot over night?

Cars can be parked overnight in all parking lots except Orange Lot (Pietrek Park).

Can I leave the festival and come back?

Yes, you will have a wristband that must be worn that will allow you to leave and re-enter the festival grounds. You will be subject to all gate searches and screenings each time you re-enter the park.

Can we ride the hot air balloons?

The hot air balloons are for display only.

Do I need a separate wristband to buy alcohol?

You must be 21 or older to purchase alcohol. A valid ID is required to obtain a 21+ wristband upon entrance into the event grounds.

Do I need a ticket to attend Thursday?

Tickets are required for Thursday. You will need to purchase a ticket if you are attending on Thursday, Friday or Saturday. Please visit our Tickets page to purchase your tickets online!

Do I need a wristband to attend?

All attendees 3 years and older are required to wear an admission wristband during the event. An admission wristband allows you access to all concerts and events for the entire weekend.

Do I need to wear a wristband?

Yes! You will receive a wristband upon entrance which must worn at all times.

Do you offer bus shuttles from the parking lots?

Shuttles are available from all of our parking lot locations to the event grounds. They run continuously on Thursday from 4PM-10:30PM (not Blue & Yellow), Friday and Saturday from 10AM-2:30AM.

Does is cost to park?

All parking and bus shuttles are free of charge.

How do I purchase food and beverages?

Food and beverage tickets can be purchased inside the grounds during the event.

I bought my tickets online, where do I find them?

Tickets were emailed to you from Etix upon purchase. Tickets are attached to the email, be sure to print the attachment and bring your ticket to the gate, or save your ticket to your smartphone and present your unique QR code (found on your ticket) at the gate. You can also find your tickets by visiting Etix.com and logging in or setting up an account.

If I buy tickets for someone else, does it have to list their name on it?

No it does not. If you purchase tickets for someone other than yourself, you will notice the ticket will list your name. As long as the ticket provided at the gate upon arrival is a valid ticket, it does not need to list that person’s name.

Is camping available at Memorial Park?

Camping at Memorial Park is limited to only all weekend volunteers/vendors and must have approval from event management. Please visit our Lodging tab for more information about local campgrounds.

Is smoking allowed?

Smoking (including e-cigarettes) is strictly prohibited in all stage areas.

Is there a lost and found?

If you lost an item at the event, please visit the Assistance Center to provide a description of lost items. You can also call (608) 863-6700 during/after the event.

Is there a mobile app for Ashley for the Arts?

Yes – our mobile application is available in the Apple App Store and Google Play Store!

Is there a private area to nurse and/or pump?

Yes, the Mother’s Tent offers nursing mothers a private area and can be located on the map.

Is there ADA seating available near the Main Stage?

There is an area reserved for ADA lawn seating located next to Reserved seating that will be available on a first come first serve basis. You are allowed one person to accompany you in the area. Any additional persons will be directed to the regular general admission viewing area.

Is there handicap parking?

Handicap parking is available and can be located on the map. The handicap parking lot is located in a flat grass field close to the Main Stage.

Is Uber or Lyft available?

Uber and Lyft are not available in Arcadia.

What are the festival grounds like?

Ashley for the Arts is held at Memorial Park which covers 54-acres of grass, cement pathways and concrete roads. Plan accordingly as there are some distances to be covered to get to all of the areas and stages on the grounds.

What happens if I had tickets for the 2020 event?

Ticket holders for our 2020 event received instructions in May, detailing the options to claim a refund or donate tickets. The deadline for requesting a refund was June 13th, 2020 – all requests coming in through the 2020 event date (August 8th) were honored. The 2020 event is now closed, if you did not receive a refund, your ticket purchase was listed as a donation for our participating non-profits.

What happens if there is inclement weather?

Ashley for the Arts is an outdoor festival. Concerts and activities will take place rain or shine. Heavy rain and/or lightning may cause delays. Show cancellations are up to each entertainer’s discretion. Follow our Facebook page for the most current updates.

When do gates open?

Gates open at 4:00PM on Thursday and 10:00AM Friday & Saturday.

When is Ashley for the Arts 2022?

Ashley for the Arts will take place August 11, 12 & 13, 2022 at Memorial Park in Arcadia, Wisconsin. We can’t wait to see you there!

Where can I find information on your COVID-19 Policy?

To see the full Ashley for the Arts COVID-19 Policy, please visit www.ashleyforthearts.com/covid-19

Who can I contact for Ticket Support?

For any questions concerning tickets, please call 1-800-514-3849 or email support@etix.com.

Will I have cell phone service?

There are cell phone towers on-site, but reception is limited due to the influx of people on the grounds during the event.

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