FAQs

FAQs
Can I get a refund for my ticket?

Tickets are nonrefundable.

Are there any rules for entering to win a Meet & Greet?

If you’re interested in entering to win a Meet & Greet, please review the Official Meet & Greet Terms and Conditions.

Will I have cell phone service?

There are cell phone towers on-site, but reception is limited due to the influx of people on the grounds during the event.

Can I leave the festival and come back?

Yes, you will have a wristband that must be worn all weekend that will allow you to leave and re-enter the grounds. You will be subject to gate searches each time you re-enter the park.

What are the festival grounds like?

Ashley for the Arts is held at Memorial Park which covers 54-acres of grass, cement pathways and concrete roads. Plan accordingly as there are some distances to be covered to get to all of the areas and stages on the grounds.

Can I leave my car in a parking lot over night?

Cars can be parked overnight in all parking lots except Orange Lot (Pietrek Park).

Is Uber or Lyft available?

Uber and Lyft are not available in Arcadia.

Is there ADA seating available near the Main Stage?

There is an area reserved for ADA lawn seating located next to Sponsor seating that will be available on a first come first serve basis. You are allowed one person to accompany you in the area. Any additional persons will be directed to the regular general admission viewing area.

Are coolers Allowed?

Small, empty coolers are allowed. All coolers will be checked at the gate upon entry.

Is there a lost and found?

If you lost an item at the event, please visit the Assistance Center to provide a description of lost items. You can also call (608) 863-6700 during/after the event.

Can I buy a ticket at the gate?

Yes! Tickets will be available at the gate during the event for $25

Do I need a ticket to attend Thursday?

Yes, you will need to purchase a ticket to attend the Thursday festivities. Please visit our Tickets page for more information on how you can purchase your ticket online!

Do I need to wear a wristband?

Yes! You will receive a wristband upon entrance which must worn at all times.

When do gates open?

Gates open at 4:00PM on Thursday and 10:00AM Friday & Saturday.

What happens if there is inclement weather?

Ashley for the Arts is an outdoor festival. Concerts and activities will take place rain or shine. Heavy rain and/or lightning may cause delays. Show cancellations are up to each entertainer’s discretion. Follow our Facebook page for the most current updates.

Do I need a wristband to attend?

All attendees 3 years old and older are required to wear an admission wristband during the event. An admission wristband allows you access to all concerts and events for the entire weekend.

Can I bring my camera?

Professional photo, video and audio equipment are not allowed within the grounds. Equipment allowed inside the grounds is up to the discretion of security personnel.

When is Ashley for the Arts 2021?

Ashley for the Arts will take place August 12, 13 & 14, 2021 at Memorial Park in Arcadia, Wisconsin. We can’t wait to see you there!

Can I bring my own food or beverages?

Outside food and drink is not allowed in the festival, but if a patron has special medical dietary restrictions, items will be allowed if accompanied by a doctor’s note. You will be asked to present your doctor’s note to security upon entry to the festival.

Is there handicap parking?

Handicap parking is available and can be located on the map. The handicap parking lot is located in a flat grass field close to the Main Stage.

Do you offer bus shuttles from the parking lots?

Shuttles are available from all of our parking lot locations to the event grounds. They run continuously on Friday from 11AM-2:30AM and Saturday from 9AM-2:30AM.

Does is cost to park?

All parking and bus shuttles are free of charge.

Can we ride the hot air balloons?

The hot air balloons are for display only.

Do I need a separate wristband to buy alcohol?

You must be 21 or older to purchase alcohol. A valid ID is required to obtain a 21+ wristband upon entrance into the event grounds.

How do I purchase food and beverages?

Food and beverage tickets can be purchased inside the grounds during the event.

Are debit or credit cards accepted?

Credit cards will be accepted at select wristband and ticket booths during the event. However, cash is preferred. Some merchandise, art and craft vendors also accept credit cards. There are ATMs located at Entrances 3 and 4 and inside the grounds at the Pavilion and south Memorial Park Drive.

Is smoking allowed?

Smoking (including e-cigarettes) is strictly prohibited in all stage areas.

Can I buy my admission ticket online?

Yes! Please visit the Tickets page for more information on purchasing your admission ticket online.

 

Can I bring my pet?

Only certified service animals are allowed in the park.

Are backpacks allowed?

Backpacks and bags are allowed. All personal items are subject to inspection upon entrance.

Can I bring a chair to the event?

You may bring a lawn chair for general admission seating. Bagged chairs are subject to security check at the gate. Any chairs left overnight will be removed from the grounds. Ashley for the Arts is not responsible for chairs or other items that are lost or stolen during the festival. If you leave your property unattended it may get moved by others. Chairs cannot be placed in the standing area.

“I won a Meet & Greet!” Where do I go?

Meet & Greet winners should check-in to the Meet & Greet area 3 hours before the entertainer performs. Volunteers will mark your arrival at the festival grounds and you will receive further information upon check-in. Please refer to your Meet & Greet pass for a map with instructions and phone number for further questions.

How do I obtain VIP wristbands or Meet & Greets?

At this time, we do not offer any VIP wristbands. The only reserved seating at the event is available exclusively to our event sponsors. The only way to obtain a Meet & Greet is to listen to local radio channels for opportunities to win or by participating in giveaways on the Ashley for the Arts Facebook page.

Is camping available at Memorial Park?

Camping at Memorial Park is limited to only all weekend volunteers/vendors and must have approval from event management. Please visit our Lodging tab for more information about local campgrounds.

Is there a private area to nurse and/or pump?

Yes, the Mother’s Tent offers nursing mothers a private area and can be located on the map.

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